So, if you remember, on Saturday, we had a minor meltdown trying to get reception for the Eagles playoff game on the living room Comcast DVR/Cable box. Part of my list of things to do the following day was to get a replacement DVR box. I browsed to Comcast’s website and did a quick search for a place to ‘replace converters and other equipment’. I already knew there was one in South Philly on Columbus Boulevard, but I was mostly after their hours.
They opened at Noon on Sunday and were closed on the MLK holiday, so I made sure to set the alarm for 10:30am so I could get to the Comcast office bright ‘n’ early.
I got there at exactly 12:05pm … and there were thirty people ahead of me! Jeez Christ! The Comcast-Suck-o-meter was ratcheting up to the red line! Yet more inconvenience I can lay at their feet!
I grumphled to the back of the line … queued up like a good little boy. I glanced around and took stock of what people were there for; a good 75% of them had cable bills in hand, ostensibly stopping by the office in person to pay their bills. A good sign, since bill-paying is relatively quick and easy. Several had non-hi-def cable boxes in hand, which hopefully a) they wouldn’t rub any of their “analog signal”on me and b) they were replacing immediately posthaste forthwith absolumon with shiny HD-capable cable boxes.
Before I knew it, about 30 minutes had elapsed and I was at the front of the line! There was only one cashier/CSR/waitron there, but she was no-nonsense-lickety-splickety-rabbit-quick with getting each person’s questions answered, and I was no exception.
I’m here to exchange my old DVR for a brand new one.
Is there something wrong with the old one?
No.
Okay here’s the new one. Do you need a remote?
She handed me a shrink-wrapped DVR that I could just tell was brand-badunkin’ new! I peered through the plastic and spied two things that made me quiver with delight: HDMI, and 160GB.
My old DVR had a “lousy” DVI output for HiDef video feeding to my TV. My new DVR has the top-of-the-line, all-digital, holy-grail of A/V interfaces. My old DVR had a practically “anemic” 120GB Hard Drive. My new DVR has a 33% larger drive for recording even more HD episodes of Gilmore Girls! I can’t believe it! They just gave it to me because I drove up and asked!
I was in geek heaven.
